📦 Shipping Policy (Canada-only)

Thank you for shopping with Pinehaven Designs! We do our best to ensure your order arrives quickly and safely.

Processing Time

• All orders are processed within 2–4 business days (excluding weekends and holidays).

• Once processed, you will receive a confirmation email with tracking information when your order ships.

Shipping Rates & Delivery

We currently ship within Canada only.

• Flat Rate: $9.99 CAD per order

• Free Shipping: Orders over $100 CAD

Note: Shipping costs are automatically calculated at checkout based on your location.

Estimated Delivery Times

• Canada: 7–15 business days after dispatch (remote areas may take longer).

Tracking

All orders include tracking details sent via email once shipped.

Lost or Delayed Packages

If your package does not arrive within the expected timeframe, please contact us at support@pinehavendesigns.ca and we’ll be happy to assist.